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One identity per VSL viewer

Sessions, devices, emails and purchases linked into one profile per person, weighted by how trustworthy each signal is.

Free plan, 3,000 plays a monthNo card required
Identity signals on a TrackPlay profile: hashed email, device, session and customer ID, each with its link source
How it works

Every signal, one profile

Weighted by how trustworthy each source is.

Signals link into one profile

Sessions, devices, hashed emails, phones and customer ids, each weighted by how trustworthy its source is.

Scoped to your workspace

Profiles stay inside the workspace. Only you, the owner, see the same person across your workspaces.

Everything else stands on it

Cross-device resume, Hot Leads recognizing a returner, and Customer 360 all read this layer.

Cross-device

One path from ad to purchase

Desktop at lunch, phone at night, a new browser next week. The graph joins them into one journey.

  • The saved position follows the person, not the cookie
  • The sale joins the same person who watched
Customer journey in TrackPlay: Instagram ad, watched 8%, came back from Google, watched 88%, clicked the CTA and purchased
Why it matters

One viewer, not four visitors

Without an identity layer, four visits are four strangers. With one, it is a person on a path to buying.

FAQ

Questions about Identity graph

What does the identity graph link together?

Sessions, devices, hashed emails, phones and customer ids, joined into one profile per person. Each signal is weighted by how trustworthy its source is.

Are profiles shared between workspaces?

No. Profiles stay inside the workspace. The same person is recognized across your other workspaces only for you, the owner.

What uses the identity graph?

Cross-device resume, Hot Leads recognizing a returning viewer, and Customer 360 all read this layer. Posted-back sales join the same person who watched.

Why does it matter?

Desktop at lunch, phone at night and a new browser next week are four strangers without an identity layer. With one, they are a single person on a path to buying.

One person, one profile

Free plan, 3,000 plays a month. No card required.