Smart autoplay: no more silent hooks
Smart Autoplay starts with sound where the browser allows it and muted where it does not. A click on the video restarts it from the top with sound. A touch anywhere else on the page turns the sound on where it is.
Muted start, sound-on hook
The browser rule, turned into a listening viewer.
Sound first, muted where it has to
Every modern browser blocks autoplay with sound until the visitor interacts. Smart Autoplay tries sound anyway and falls back to muted only where it is blocked.
One click brings the sound back
A click on the video restarts it from the top, so the hook lands instead of being joined halfway. A touch anywhere else on the page turns the sound on without a restart.
The unmute is a signal
A viewer who unmutes has chosen to listen. TrackPlay counts it as Unmute Rate, per video.
The first thirty seconds matter most
Your VSL opens on a muted hook nobody hears. Smart Autoplay turns that into a committed, listening viewer.
The whole player, on every plan
Questions about Smart Autoplay
Why does the video start muted?
Most visitors arrive before they have touched the page, and every modern browser blocks autoplay with sound until they do. Smart Autoplay tries sound first and starts muted only where it is blocked.
What happens when the viewer clicks for sound?
By default the video restarts from the top with sound on, so the hook lands instead of being joined halfway. You can set the click to unmute in place instead. A touch anywhere else on the page turns the sound on without restarting.
Is the unmute tracked?
Yes. A viewer who unmutes has chosen to listen. TrackPlay counts it as Unmute Rate for each video, and the unmute is what turns a muted autoplay into a counted play.
How do I know if it helps?
The retention graph shows whether the restarted hook actually holds viewers.