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Customer 360™

One profile per viewer, from play to sale

A complete view of every customer journey, across videos, visits and devices, so you can personalize, raise lifetime value and scale with confidence.

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Customer 360 profile: lifetime revenue, identity and the full journey from ad to purchase
Journey timeline

From first visit to latest purchase

Every touchpoint in order: the ad they came from, what they watched, what they clicked, and what they bought.

  • Watch time and drop-off per video
  • CTA clicks and form submissions
  • Orders, upsells, refunds and lifetime value
Customer journey timeline: ad, watch sessions, CTA click, checkout and purchase
Hot leads

Know who to call first

Viewers who reached the offer, rewatched and came back, scored 0 to 100 on how likely they are to buy.

A sales lead reviewing her follow-up list in the officeLead score 94, hot, with behaviour chips: watched to 88%, reached the offer, clicked a CTA
One profile per person

Every signal, stitched together

Segment by behaviour, value, source or engagement, and find your best customers.

Know your customers. Grow your revenue.

Customer 360™ helps you build stronger relationships, increase lifetime value and scale with confidence.