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Honest Play Standard™

Play counts that are honest by design

Our commitment to accurate data, fair counting and complete transparency, so you can make decisions with confidence and grow the right way.

Fair countingFull transparencyWe don't sell data
Two colleagues shaking hands at the end of a business meeting

Fair counting

No inflated plays. No compromise.

Transparency

Clear methodology. No hidden metrics.

Privacy first

Your data is private and protected.

Accountability

We stand behind every number.

From the founders

“We believe trust is the foundation of every long-term business.”

SBSami & Bianca · Founders, TrackPlay
The manifesto

Five commitments we build by

Video hosting and analytics that put integrity first. See all features or Enterprise Infrastructure.

Fair counting

We count real engagement, not inflated metrics. Every play is measured with strict rules that reflect genuine viewer interaction.

  • No auto-refresh inflation
  • No invisible plays
  • Strict engagement thresholds

Full transparency

We show you what we measure, how we measure it, and how it affects your results. No black boxes.

  • Clear definitions for every metric
  • Open about our methodology
  • Export your data anytime

Privacy first

Your content, your audience, your business: kept private and secure. We never sell or share your data.

  • GDPR compliant by design
  • Enterprise-grade security

Built for trust

Long-term relationships come from doing the right thing. Our reputation depends on your success.

  • Honest communication
  • We own our mistakes
  • Continuous improvement

Do business the right way

Great businesses are built on honesty, respect and value. That's the only way we do business.

  • Aligned with your long-term goals
  • Partners, not just a platform
  • Integrity in every decision
In the product

We show our own errors too

Playback errors are grouped by where they were reported, media or network, with the root cause for each, and every rate shows its share of all sessions. No black boxes.

Playback errors grouped by where they were reported, with a root-cause table
The standard we live by
100M+Video plays served
30+Countries reached
0Muted autoplays counted as plays
1Play count, shared by billing and analytics

Honest by design. Trusted by choice.

Accurate data, a protected audience, and growth done the right way.